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Free shipping DE

Austria & EU: Free shipping from 59 €, otherwise 9 €

Frequently Asked Questions:

How long does delivery take?

Delivery times within Germany are usually 4-8 working days. International deliveries may vary depending on the destination country and shipping option.

Which payment methods are accepted?

We accept PayPal, credit cards (Visa, MasterCard), Klarna and Sofortüberweisung. All payments are processed securely and encrypted.

Can I change or cancel an order afterwards?

Yes, this is possible as long as your order has not been processed yet. You usually have 24 hours to make changes or cancel.

Can I exchange or return personalized items?

Personalized items are non-returnable or non-exchangeable unless there is an error on our part. All other items have a 14-day return policy.

How can I contact customer support?

Contact us using our contact form - we are available Monday to Saturday, 9:00 a.m. to 5:00 p.m. Please include your order number or your full name so that we can help you as quickly as possible.